NCML LABS Quality Policy
National Commodities Management Services Limited (NCML LABS) is committed to meet the customer and the applicable regulatory requirements in its analytical services through developing human resources
National Commodities Management Services Limited (NCML LABS) is committed to meet the customer and the applicable regulatory requirements in its analytical services through developing human resources, applying the best technologies, making the laboratory personnel familiarise with the quality documentation and to implement the policies and procedures in their work, continually improving quality management system and processes to comply with the ISO/IEC 17025:2017 Standard.
All NCML LABS staff shall act impanially and shall not allow financial, commercial or other pressures to compromise their impartiality and have been instructed to report any situations that might result in threats to impartiality. NCML consistently provide quality testing services that conform to customer and regulatory requirements.
Quality Objectives :-
In pursuance of the above Quality Policy the following Quality Objectives have been established:
- Organizing at least two days of training per year for technical personnel.
- Receive customer feedback, analyze, consider and respond to the feedback as part of the review of the Management System.
- Implementing quality checks to ensure accuracy and the reliability of test results.
- Updation of test methods and building test suites as per customer requirements.
- Achieving Turn-around -time up to 96%.
- Take actions to respond to any threats to our impartiality arising from any external actions
- Fulfill the requirements of the standard ISO/IEC 17025:2017.